Company Details
Official ownership, contact, and business information for the Zelvoripets™ online store.
Zelvoripets™
Sheng Menglin
Hangzhou Kedao Information Technology Co., Ltd.
8:00 AM–10:00 PM
China Standard Time (UTC+8)
Room 504-86, Building 2, Zhejiang Private Enterprise Development Building,
No. 23 Fuye Lane, Yingfeng Subdistrict, Xiaoshan District,
Hangzhou, Zhejiang Province, China
Let’s Stay Connected
Have a question about a product, need an update on your purchase, or want help choosing the right supplies for your pet? The Zelvoripets™ support team is ready to assist.
For faster service regarding an existing purchase, please include your full name, email address, and order number when contacting us.
Support Availability
8:00 AM–10:00 PM, China Standard Time (UTC+8). Messages received outside service hours will be reviewed during the next service period.
How Can We Help?
Provide as much relevant information as possible so our customer care team can review and respond to your request efficiently.
Important Return Information
Please contact our customer support team before returning any product. The business address displayed on this page is our registered company address and may not be the designated return facility. Products sent without return authorization may be delayed, rejected, or ineligible for processing.
We Look Forward to Helping You
Whether you care for a dog, cat, bird, reptile, small animal, or another unique companion, we appreciate you choosing Zelvoripets™ for your pet-care needs.